I apologise in advance for being furious after reading the last post. So let’s just fill in the missing blanks.
31/10/03 from CTC
We are trying to ship your order out but the card declined. I do have one in stock so if we get your new card information soon, I will ship it right out. You will have to re-order with a new credit card or send Two E-mails with the new card information.
[Having ordered at the CTC web site, I was not aware that the price “ONLY APPLIES” to US customers. Others pay more than the price given, apart from what you expect to pay extra for postage. I am used to working out my finances based on the price I see for the product. I think this is a natural assumption! The extra cost is for what exactly? So the total exceeded the amount available on my card at the time].
1/11/03 from CTC
Ian, I will try again then I will ship. The total is 532.38 (UK pounds) for the XL3000 with 21/4” cylinder, plus 15% overseas postage and handling.
[Sorry my keyboard only has $ symbol, the message of course used the appropriate symbol for our currency. So I upped my credit limit and off it went. So now you all know my Dick size!, oops!]
27/11/03 from CTC
So you want us to build a system and ship it now is OK? I think you want the products. I just wanted to make sure.
[Yes, I think it seems that I want to buy this product!]
27/11/03 from CTC
OK I got your new order. I will cancel the first one now. In the UK you will need 115@60HZ converter, 1.5amps or 100 volts. Thank you for your order, please allow 4 weeks delivery.
[So almost 1 month from first placing the order, we mention the converter at last, as if I am now going to say cancel it if I have to use a converter. My new order just included extras since I had more available to spend and I love spending money.]
We all know there have been new additions to the site recently, perhaps even the prices now reflect your location, perhaps there is even new information on the information sheet. And I would just like to add:
”He knew it didn’t at that stage mention a converter on his site”
I apologise if I am boring anyone, but I will not be made out to be a liar.
Thanks joeblog for your input, (you don’t make pumps by any chance? guess not, more’s the pity). I will look at your site soon to see a professional company in action. And thanks to you brag for your message today, which I attempted to forward to Fortex, without success, as he is better at following up on technical information. Good of you to go to all that trouble. Any feedback you get from your contacts, if you would pass it to him, he’s smarter.
Rouss